hotel colleague engagement

Hospitality Financial Leadership – Why Prioritizing Employee Development Has the Best ROI for Owners

A lot has been said about why we have such a labor crisis in hospitality. Some would say it is no wonder because we have forgotten – or better still allowed – the forces that be to drive the agenda around how we invest in and manage our hotels.

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What Hotel Brands Don’t Know – The Secret to Creating Great Financial Expertise

What brands don’t know is, they can create great financial bench strength in their hotels and their owners will pay 100% of the cost. Brands also don’t know that they can create this bench strength with resources that are readily available. Lastly, brands don’t know that their non-financial managers are literally dying…

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Chapter 14 – The How To vs. The Want To

The chapter below is an excerpt from my new book. It’s fiction but some of the characters and story lines are based on people I have worked with and events that have taken place in the hotels I have worked in. The book is a fable about a hotel manager who has some very bad habits. He must change…

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