hotel financial leadership

👏 Fast Track Your Future – Meet Your Facilitator!
      David Lund, The Hotel Financial Coach

We’re excited to welcome back David Lund, an international hospitality financial leadership expert, coach, trainer, and speaker, for our Fast Track Financial Leadership series, sponsored by

CSMD – “Conference Services Managers’ Disease” and Its Devastating Effects on Your Hotel’s Bottom Line

I first diagnosed CSMD at Hotel Vancouver in British Columbia, Canada where I held the position of hotel manager in the early 2000’s. I call it “conference services managers’ disease” because this position seems to develop this disease more often than other leadership…

“The right constraints can lead to your very best work. My favorite example? Dr. Seuss wrote The Cat in the Hat with only 236 different words, so his editor bets him he couldn’t write a book with only 50 different words. Dr. Seuss came back and won the bet with Green Eggs and Ham, one of the bestselling children’s…

Bootstrapping is a statistical metric that uses random sample replacements. That’s not for me, so bootstrapping also has a broader slang meaning that most people get. It means you are stuck or at least unable to take big strides to alleviate or remove the problem that is literally at your feet. In the hotel world it’s the operational technology…

What hotel brands don’t know is that they can create great financial bench strength in their hotels and their owners will pay 100% of the cost. Brands also don’t know that they can create this bench strength with resources that are readily available. Lastly, brands don’t know that their non-financial managers are literally dying to get these financial skills…

As I write this, the submarine with five souls on board is missing and time is running out. They have barely a few hours of oxygen left. There has been no communication with the ship since the first two hours after it was launched on Sunday June 18th, 2023. This piece is about that faithful ship and my obsession…