coaching

1-1 Mentoring Client Letter

Amid all the chaos comes the hotel financial leadership progress that makes this recovery something special…read this short and inspiring note from a former client.

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Chapter 8 – The Trial

The chapter below is an excerpt from my new book. It’s fiction but some of the characters and story lines are based on people I have worked with and events that have taken place in the hotels I have worked in. The book is a fable about a hotel manager who has some very bad habits. He must change…

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Hospitality Financial Leadership – Labor Productivity Workshop

You Can’t Manage What You Can’t Measure

Teach your managers and leaders to use labor productivity measurements.

With this Team Workshop Session on labor productivity, measurements, scheduling and forecasting I use a four-pronged approach. 
  1. In our…
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Hospitality Financial Leadership – Nobody Gets to Be Wrong, Everyone is Wrong, No One Gets to Be Right, Everyone is Right

“Nobody Gets to Be Wrong, Everyone is Wrong, No One Gets to Be Right, Everyone is Right”

I use this quote to start many of my workshops. To me, it’s the way I want the participants to stand in their individual power during our time together. It’s also how I…

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Hospitality Financial Leadership – She Said She Was Born Without the Financial Gene

The following is a recap of a single coaching session which turned into a coaching relationship with a client.

For this article I am going to call my client Jennifer.

I was speaking at a local hotel association event and as usual a few people came to see me at the end…

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